A VoIP Technician is responsible for the installation, configuration, and maintenance of Voice over Internet Protocol (VoIP) systems. Their primary duties include:

• Setting up VoIP hardware and software, including phones, servers, and network equipment.
• Configuring VoIP systems to ensure optimal performance and reliability.
• Troubleshooting and resolving issues related to VoIP services, such as call quality and connectivity problems.
• Monitoring network performance to identify and resolve potential issues.
• Providing technical support and training to users regarding VoIP services and best practices.
• Collaborating with IT teams to integrate VoIP solutions with existing infrastructure.
• Keeping up to date with the latest VoIP technologies and industry trends.